” In 2023, global retail e-commerce sales reached an estimated 5.8 trillion U.S. dollars. Projections indicate a 39 percent growth in this figure over the coming years, with expectations to surpass eight trillion dollars by 2027.” (https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/) In the ever-expanding world of e-commerce, where global sales are projected to skyrocket, fast, reliable, and transparent shipping isn’t just a perk—it’s a necessity. For retailers operating in the realm of high-volume e-commerce shipping looking to stay ahead of the curve, the challenge is clear. The must is to meet customer demand with scalable, seamless shipping solutions. And this is where International Bridge (IB) steps in.
For over 26 years, International Bridge has been at the forefront of high-volume e-commerce shipping. IB is offering a suite of services that cater to the needs of some of the world’s largest retailers. In the sections to follow, we’ll showcase our specialized solutions. From last-mile delivery to air cargo services – you will discover how they play a pivotal role in supporting business growth.
Our mission: simplifying shipping for all customers
Our mission? To make shipping simple, cost-effective, and efficient, regardless of where our customers are. For many retailers, last-mile delivery remains one of the most complex aspects of e-commerce logistics. Additionally, reaching consumers in remote or non-continental regions like Alaska, Hawaii, and Puerto Rico can introduce significant challenges.
That’s why in 2003 International Bridge developed its Non-continental US (Non-con) shipping solutions, delivering millions of small parcels each year to these traditionally hard-to-reach locations.
Non-con service – tackling the challenge of last-mile delivery
Our extensive partner network enables our Non-con shipping services to provide reliable and fast delivery, with a typical 3-5 business day turnaround. In fact, 95% of our shipments are delivered within 5 business days, ensuring that even the most remote customers receive their packages promptly. International Bridge remains the trusted partner for retailers looking to expand their customer base into non-continental areas without compromising on service quality.
Let us help you expand your customer base into these non-continental regions-while you focus on what you do best: growing your business!
Managing high volume with IB’s scalable shipping solutions: meet blue
At International Bridge, we recognize that an efficient returns process is key to maintaining customer loyalty. If your returns system is slow, costly or inconvenient, it can turn a great shopping experience into a frustrating one. This can be damaging to your business reputation and potentially lead to losing customers.
Our Pay-Only-When-Scanned Label System offers a reliable cost-effective solution. It enhances the returns process by reducing upfront costs for retailers. At the same time, it provides a seamless experience for consumers. By focusing on transparency and convenience, International Bridge helps high-volume retailers build trust with their customers and improve overall satisfaction. Handling large volumes of orders can be a logistical challenge, especially during peak shopping seasons. International Bridge addresses this with scalable solutions like blue, our Print&Ship platform.
As part of our e-commerce shipping solutions, blue enables retailers to print shipping labels instantly while accessing competitive rates. This streamlines their shipping processes, whether they are fulfilling hundreds or thousands of orders a day. Unlike other platforms, blue has no subscription fees, offering a hassle-free way for businesses to expand their operations and improve efficiency. Our platform grows with your business. It offers the flexibility to grow without having to go through the pain of changing your technical solution, while allowing management of high volumes efficiently.
Our end-to-end transparency and seamless integration with various shipping partners ensure that our clients can scale operations smoothly. At the same time, they are maintaining visibility over every package, ensuring faster and more efficient delivery for customers.
Air Cargo solutions for heavy shipments
For retailers handling large and/or heavy shipments, IB Air Cargo provides tailored air transportation services for both domestic and international freight. It specializes in flexible, reliable air freight options designed to meet the needs of various industries. For urgent deliveries, our Priority service ensures the fastest door-to-door transit, utilizing the first available carrier flight with a typical transit time of 1-2 days and expedited handling at both origin and destination. For businesses balancing cost and speed, our Economy service offers cost-effective routing with a transit time of 5-7 days, while maintaining excellent customer service. We also provide Tailored lift solutions for oversized, heavyweight, or special cargo, including custom routing and charter services, supported by proactive monitoring and real-time updates.
At International Bridge Air Cargo, we are dedicated to hustle free, cost effective, and trustworthy logistics solutions. Ensuring your cargo moves efficiently from point A to point B.
Streamlining international shipping with high-volume e- commerce solutions
Navigating the complexities of international shipping can be daunting for high-volume retailers but International Bridge makes it easy. With solutions for shipping to over 180 countries, we take the guesswork out of cross-border logistics.
With our intuitive platform, retailers can generate customs forms seamlessly while having the flexibility and support they need to manage large-scale global shipments. This simplifies international shipping and allows businesses to focus on growth rather than worrying about logistical hurdles.
Leveraging technology for real-time visibility
With International Bridge, high-volume retailers can take advantage of real-time tracking, proactive communication, and advanced data analytics to monitor every step of the shipping journey. As expected, this leads to reducing delays and improving efficiency. Our commitment to continuous innovation allows us to stay ahead of industry trends. It makes us deliver superior service in the realm of scalable shipping services for e-commerce businesses. How do we do this? Our large team of in-house software developers and other IT personnel makes sure that all parts of the process are running smoothly and that we can support all your needs quickly and efficiently.
Providing excellent quality customer service in the world of high-volume e-commerce shipping solutions is what we pride ourselves on, and this goes beyond the onboarding process. Having the proprietary software helps us tightly control the quality of our offerings.
Final word: Why International Bridge is different
At the heart of International Bridge’s success is our combination of cutting-edge, intuitive technology and our evergreen commitment to exceptional customer service. Since our humble beginnings in 1997, shipping vintage clothing from the United States to Japan, we’ve always put our customers first. In addition, we do our best in ensuring fast, reliable shipping and personalized support every step of the way.
While technology and innovation drive our operations, it’s our dedication to exceptional service that has remained constant over the past two decades. We don’t just provide e-commerce shipping solutions for high-volume retailers; we help them navigate the challenging realm of e-commerce growth through exceptional customer service providing support tailored to their specific needs.
With International Bridge, you’re not just getting a shipping partner—you’re gaining a committed ally in your business’s growth journey. Whether you’re expanding across borders or reaching customers in remote areas, our tailored solutions and unwavering service ensure your success in the fast-paced world of e-commerce.
Let’s bridge the gap between you and your customers, wherever they are!
