What is non-continental shipping?

1. Beyond the 48 states

Non-continental shipping is the process of delivering to U.S. destinations outside the contiguous 48 states—like Hawaii, Alaska, Puerto Rico, and other territories. These regions come with unique logistics challenges, so reaching them reliably requires more than a standard shipping plan—it takes a thoughtful, tailored approach.

 

2. Why it matters?

When it comes to shipping to Hawaii, shipping to Alaska, and shipping to Puerto Rico, customers are often overlooked by traditional shipping networks. Delays, limited delivery options, and inflated costs are common. That creates a major opportunity for small parcel shipping businesses that can step up to meet expectations with consistency, transparency, and reliability. 

 

3. Who benefits from it? 

• Retailers with a national customer base that includes Hawaii, Alaska, and Puerto Rico and other territories

• Growing brands expanding into underserved markets to build customer loyalty 

• Lifestyle, wellness, and fashion sellers with fans across the U.S.—not just on the mainland 

• Independent sellers and marketplaces looking to reduce cart abandonment caused by limited delivery zones 

 

4. What makes it different from standard U.S. shipping? 

Shipping to non-continental regions involves: 

• Longer transit routes and more complex delivery chains 

• Fewer fulfilment hubs and handoffs across carriers 

• A need for accurate labelling, real-time tracking, and regional familiarity 

• Extra care to meet expectations in areas often treated as secondary 

Without the right partner, these variables can lead to frustrated customers and operational headaches. 

 

5. How IB Non-Con solves it differently 

IB Non-Con is purpose-built for shipping outside the mainland. With facilities in Hawaii, Puerto Rico, and Alaska, we offer a dependable ecommerce shipping alternative to conventional carriers. 

Our solution includes: 

• Fast average delivery times to non-continental regions 

• Affordable shipping costs without hidden fees or subscription models 

• Tools to print shipping labels from home and manage deliveries with ease 

• Proactive tracking systems so customers stay informed every step of the way 

And unlike providers that route your questions through bots or endless forms, IB provides direct access to real people—so your team and your customers can get answers fast. 

Our work is grounded in the principle of inspiring Aloha—approaching every shipment with care, respect, and the belief that even remote deliveries deserve world-class service. 

 

Bonus insight: why it matters more than ever 

Fast, flexible, and thoughtful delivery isn’t just expected in cities—it’s expected everywhere. Customers in places like Alaska or Puerto Rico shop just like those in California or New York. What sets brands apart is how they treat customers who live farther away. Offering equitable, efficient shipping across all U.S. destinations builds trust—and unlocks growth. With the rise in shipping rates, finding a Fedex alternative/UPS alternative is imperative to your business.

 

 Ready to deliver farther—without the friction? 

Non-continental shipping is more than a logistics issue—it’s a business opportunity. With IB Non-Con you can confidently deliver to places that others overlook, without sacrificing speed, service, or control. Let’s help you simplify shipping beyond the mainland. 

Get started at: https://www.myib.com/non-continental