Our Non-Continental (Non-Con) business began over 20 years ago with a single shipment of 33 packages to Hawaii, but it quickly grew into a cornerstone of our operations. Today, we deliver tens of thousands of packages daily to remote locations like Alaska, Hawaii, Puerto Rico, US territories, and military addresses. This exponential growth is a testament to the trust our customers place in us and our commitment to exceptional service.
At the heart of our operations is a team that treats every package as if it were their own. Our employees understand the importance of each delivery, and their dedication ensures that every package is processed as quickly and efficiently as possible. We pride ourselves on our effective management, which allows us to handle high volumes and meet customer expectations with precision logistics and care.
Our Non-Con solution is built on transparency and efficiency. We offer end-to-end small-parcel delivery solutions tailored to meet the unique challenges of businesses in non-continental areas. With innovative technology and a vast network of partners, we ensure fast and reliable service to even the most remote locations.
One of the keys to our success is our local presence in the regions we serve. This presence allows us to craft customized solutions that cater to the specific needs of each area, providing a level of service that is both personalized and highly effective. Our team on the ground ensures that local insights and expertise are leveraged to deliver the best possible service.
Luis Correa joined IB 14 years ago, initially planning to work for just a few months. However, he quickly became an integral part of our team as an assistant warehouse manager in Puerto Rico. His story is one of loyalty, adaptability, and the power of teamwork. “Our team is amazing,” Luis shares. “Hurricane Maria hit in September 2017, and the warehouse was without electricity. Despite the circumstances, the team showed up at work the next morning.”
As we look back on two decades of growth and service, we are filled with pride and gratitude. Our journey has been marked by dedication, innovation, and outstanding teamwork. We are excited about the future and look forward to many more years of serving our customers with passion and commitment.
Thank you for being a part of our incredible journey. We are excited to continue delivering exceptional service and expanding our reach to serve even more customers around the world.