International Bridge (IB) proudly announces a record-breaking peak season, reflecting our dedication to delivering reliable, affordable shipping to underserved areas. This achievement underscores the trust placed in us by our clients and the tireless efforts of our teams, working to ensure every package connects businesses to their customers, even in the most remote regions. Thanks to the dedication and collaboration of our teams, agents, and partners, we handled an unprecedented surge in small parcel shipping volume. Our mission to deliver affordable e-commerce shipping solutions to underserved areas, such as shipping to Puerto Rico, Hawaii, and Alaska, continues to drive our growth and success.
One key takeaway from this year is that the momentum from last year’s peak season carried throughout 2024, proving that “peak season never really left us.” Not only did our December 2023 volume set a high standard, but every subsequent month in 2024 exceeded those numbers. In fact, our peak season volume nearly doubled compared to the previous year, highlighting the increasing demand for reliable e-commerce shipping solutions.
Teamwork across borders: the key to IB’s success
From Sales to Operations, Finance to IT, and every department in between, teamwork fuels our accomplishments. The Sales Team establishes strong client relationships, while the Operations Team ensures seamless delivery. Support from Accounting and IT guarantees efficient onboarding, and our Air Cargo specialists secure reliable and cost-effective e-commerce shipping solutions.
Our warehouse teams were true champions this year, working extra hours—often on weekends and holidays—to keep packages moving. They embodied the Aloha Spirit, a reflection of our commitment to making shipping to Hawaii, Puerto Rico, Alaska, and beyond faster and more dependable.
Reaching the most remote locations: a look at our delivery network
IB’s commitment to providing affordable non-con shipping services extends to even the most remote areas.
Shipping to Puerto Rico
With streamlined operations and improved delivery times, our services remained a standout in small parcel delivery segment to Puerto Ricans, led with a significant share of our volume, supported by the integration of additional delivery points that streamlined operations and improved delivery times. Our teams ensured over 92% of packages arrived from the mainland to the final customers when shipping to Puerto Rico, within five days.
Shipping to Hawaii
International Bridge saw an average 94% of packages delivered within five days, aided by expanded services to the outer islands when shipping to Hawaii. The introduction of innovative solutions that brought IB is closer to the customer’s locations than ever, with further enhanced efficiency and transit times. We now have a local presence in 4 Hawaiian Islands: Hawaii (Big Island), Kauai, Maui and Oahu!
Shipping to Alaska
Shipping to Alaska came with its own challenges, from heavy snowfall to reaching rural locations accessible only by small aircraft. Despite these obstacles, metro areas achieved an impressive 96% on-time delivery rate. IB’s local presence, innovative logistics solutions and cost-effective strategies provided make it the cheapest way to ship to Alaska, providing reliable service even in challenging conditions.
Meeting the growing needs of e-commerce shipping
As the demand for e-commerce shipping solutions continues to grow, International Bridge (IB) stands out as a trusted partner for businesses seeking FedEx alternatives, UPS alternatives and secondary options for other traditional carriers. Industry changes, including disruptions to UPS SurePost and USPS partnerships, have left many shippers searching for reliable and cost-effective options to meet customer expectations for speed, cost, and quality. IB’s Non-continental (Non-con shipping) service is designed specifically to address these needs, offering affordable shipping with competitive rates, fast deliveries, and dependable solutions.
Our tailored solutions provide transparent pricing with no hidden fees, ensuring businesses stay competitive while shipping to Hawaii, Puerto Rico, Alaska, and other US territories and APO/FPO addresses. With a 5-day end-to-end delivery service and cost savings of up to 30% for some clients, IB Non-con ensures your business stays ahead in today’s rapidly changing shipping landscape. And our high-level platform allows for simplicity in various areas, such as the ability to print shipping labels from home.
Celebrating success and looking ahead
As we look forward to the challenges and opportunities of the year ahead, we reflect on what made this peak season a standout: the spirit of interdependence, innovation, and commitment shared by the entire IB family. Together, we are redefining what’s possible in small parcel shipping. Whether it’s shipping to Puerto Rico, Hawaii, Alaska, or other non-continental locations, we’re here to provide unmatched reliability and flexibility.
Thank you to our incredible teams, clients, and partners who made this milestone possible. Together, we’re redefining what’s achievable in parcel shipping and small parcel shipping.
Let’s continue breaking records together! Whether you’re shipping to Hawaii, Puerto Rico, Alaska, or beyond, trust IB to deliver your parcels with excellence. Learn more about our services or contact us today to see how we can help your business grow.
Here’s to another year of growth and success!
