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Supporting Maui: IB’s Commitment and Collaborative Efforts Amidst Challenges

In the wake of the recent wildfires, our support for the Maui community only continues to grow stronger. Discover how our top-notch service has transformed to meet the critical needs of the Outer Hawaiian Islands during these challenging times. From reevaluating our shipping practices to embracing new ways to support Maui, every step of our journey is imbued with dedication and resilience. Our approach centers around enhanced delivery performance, collaborative efforts, and unity in action. Uncover how our unwavering commitment shines through as we navigate challenges and uphold Hawaii’s true spirit. 

In these challenging times, our hearts are with the people of Maui as they face the aftermath of the recent wildfires.  Our unwavering commitment to delivering top-notch service to the Outer Hawaiian Islands remains stronger than ever. We are here to share how we are stepping up to support the Maui community during these difficult times.

How We’re Navigating Shipping Challenges to Provide Reliable Packages to Maui  

Having continuously improved our small parcel shipping services to the Outer Hawaiian Islands over the past years, recent events have underscored the importance of our operations on Maui like never before. A little over two years ago, a cargo plane mishap prompted us to reevaluate our shipping practices to Outer Hawaiian Islands, particularly for Maui-bound packages. With safety considerations in mind, the transition from air to sea as a key transportation method was made, relying on substantial vessels to transport packages from Honolulu to each Outer Hawaiian Island. While this change enhanced safety, it also brought about new logistical considerations. Adjusted departure frequencies and slightly extended waiting periods were the results of this transition.  

Achieving Excellence: Enhanced Delivery Performance for Maui 

However, looking back to July 2023, we are humbled to see the positive impact of the creative solutions we have implemented. Before the unfortunate wildfires struck Maui two weeks ago, our unique approach had resulted in 97.2% of packages bound for Maui being delivered within five business days. This achievement was a game-changer, reflecting our commitment to making Non-Con US shipping to the Outer Hawaiian Islands as smooth as the waves. 

IB’s Dedicated Support for Maui: Rising to the Challenge  

Now, as Maui faces the aftermath of the wildfires, IB is more dedicated than ever to supporting the island’s residents. Our newly established operations on Maui have emerged as a critical force in this endeavor. Through close collaboration with local businesses and with the unwavering support of our dedicated Oahu team, we are working tirelessly to ensure that deliveries proceed seamlessly despite the prevailing challenges. It is important to note that the expanded routings we have implemented go far beyond mere logistics; they are a testament to our deep-rooted commitment to serving the Maui community during these challenging times.

Collaboration and Commitment: Unity in Action for Smooth Deliveries to Maui 

Through close collaboration with local businesses and with the wholehearted support of our Oahu team, IB is leaving no stone unturned to ensure that the delivery of Maui-bound packages proceeds without a hitch. Our operations have expanded even further, allowing us to meet the increasing demand and navigate through these challenging times. Dedicated individuals on the ground are working tirelessly to ensure the smooth flow of deliveries. They are backed by a dedicated office-based team that is tracking shipments, coordinating timely movements, and keeping our customers well-informed every step of the way.  

Resilience and Compassion: The Spirit of Hawaii Shines Bright  

Through our close communication with local Maui businesses, we have been able to maintain the rhythm of deliveries to the island. We recognize that these deliveries are not just about packages; they are a symbol of our unwavering solidarity with the people of Maui. In these trying times, the strength of our o’hana (family) shines brighter than ever before. We take immense pride in being more than just a shipping company: ; we are an integral part of the Hawaii community, bound by love, support, and the relentless determination to overcome any challenges that come our way. Together, we will rebuild, support, and uplift one another, for that is the true spirit of Hawaii.